THIS DOCUMENT IS A LEGALLY BINDING CONTRACT ISSUED BY ABSOLUTE JOURNEY AND ACCEPTED BY THE GUEST, SUBJECT TO THE IMPORTANT TERMS AND CONDITIONS (“TERMS”) SET OUT BELOW. BY COMPLETING THE BOOKING, THE GUEST ACKNOWLEDGES AND ACCEPTS THESE TERMS AND ANY OTHER TERMS AND CONDITIONS PROVIDED DURING THE BOOKING PROCESS.IT IS ESSENTIAL THAT THE GUEST CAREFULLY READS ALL TERMS IN FULL.

IF ANY PROVISION OF THESE TERMS IS (OR BECOMES) INVALID OR UNENFORCEABLE, IT SHALL BE ENFORCED TO THE FULLEST EXTENT PERMITTED BY LAW, AND ALL REMAINING TERMS WILL CONTINUE TO BIND THE GUEST.

Absolute Journey Private Limited requires that the Guest or anyone accessing and/or using our: (i) website(s), or (ii) other digital properties or services providing travel or booking content (each a “Digital Platform”) adhere to the following Terms. By accessing Absolute Journey’s Digital Platforms, the Guest confirms acceptance of and agreement with these Terms, including any additional terms and conditions presented during the booking process or provided on or through a Digital Platform. If there is any conflict between promotional materials, brochures, or information displayed on the website and these Terms, these Terms shall prevail.

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These Terms govern the relationship between the Guest and Absolute Journey regarding the booking of any journey under the Small Luxury Group Travel services. This Contract binds the Guest and all persons covered under the Guest’s booking (including accompanying minors or other individuals for whom the booking is made) to be governed by these Terms. By making a booking, the Guest agrees to adhere to all payment terms, deposit requirements, payment schedules, refund, and cancellation policies as specified in these Terms.

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All capitalized terms used herein have the meanings set forth in the Definitions section below.

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 1. DEFINITIONS 

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1.1. "Absolute Journey" or "AJ" means Absolute Journey Private Limited, the travel operator providing the Journey and related services herein. 

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1.2. "Guest" or "Guests" or "You" means any person or persons who book or participate in a small-group luxury Journey organized and operated by Absolute Journey Private Limited, and to whom these Terms & Conditions apply. 

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1.3. "Journey" means the travel itinerary, tour, or travel services booked by a Guest from Absolute Journey, including accommodations, transportation, excursions, and related activities.

1.4 “Reservation” means a provisional request made by a Guest to participate in a Journey, pending receipt and processing of the required deposit by Absolute Journey.

1.5. “Booking” means the Guest’s confirmed reservation with Absolute Journey for participation in a Journey, which becomes effective upon receipt and processing of the required non-refundable deposit (or full payment, where applicable) and issuance of a booking confirmation by Absolute Journey.

1.6. "Suppliers" or "Service Providers" means independent third parties engaged by Absolute Journey to provide services including but not limited to airlines, hotels, transport operators, guides, excursion operators, and activity providers.

1.7. "Force Majeure Event" means any event or circumstance beyond the reasonable control of Absolute Journey or its Guests which prevents or delays performance of obligations, including but not limited to natural disasters, acts of God, wars, terrorism, government actions or restrictions, epidemics or pandemics, labour strikes and civil unrest.

1.8. "Terms & Conditions" means this document together with any future amendments, additions, or updates made by Absolute Journey relating to bookings, travel arrangements, and participation in Journeys, and forms the full contractual agreement between the Guest and Absolute Journey.

1.9. "Travel Documents" means valid passports, visas, permits, health certificates, or any other official documents required for travel.

1.10. "Additional Services" means optional extensions, upgrades, excursions, or other services not included in the core Journey price.

1.11. “Booking Confirmation” means the formal written or electronic confirmation sent by Absolute Journey to the Guest acknowledging receipt of payment, confirming the booking details, and acceptance of the reservation.

1.12. "Deposit": The initial payment required to secure a booking.

1.13. "Balance Payment": The remaining amount payable by the Guest after the deposit and before the final payment deadline.

1.14. "Single Occupancy Supplement" means an additional charge applied when a Guest chooses or is required to occupy accommodation alone that is designed and priced to accommodate more than one person.

1.15. "Travel Credit": A credit amount issued to Guests in lieu of refunds, valid for a specified period against future journeys.

1.16. "Travel Notice": Any written or electronic communication from Absolute Journey to the Guest, including but not limited to updates, itinerary changes, operational instructions, or essential travel information, including notifications arising from Supplier requirements or Force Majeure events.

1.17. "Travel Representative": Any person authorized by Absolute Journey to act on its behalf during the Journey.

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2. BOOKING, PAYMENT AND REFUNDS

2.1. To secure a reservation, a Guest must pay the non-refundable Deposit [ALP1] as specified at the time of booking. Payment of the Deposit confirms the Guest’s interest in the Journey but does not confirm the Booking until the Balance Payment is received.

2.2. The remaining Balance Payment must be received by the due date specified in the Booking Confirmation.

2.3. If the Balance Payment is not received by the due date, the Booking will be automatically cancelled, and the Guest shall remain liable for the unpaid balance payment.

2.4. For reservations where the full Journey cost is paid at the time of booking, the Booking is confirmed immediately.

2.5. Once confirmed, all payments made for the Booking, including Deposit, Balance Payment, and payments for additional services, are non-refundable.

2.6. Any refunds shall be issued only at the sole discretion of Absolute Journey, and only where permitted under Supplier policies or in the event of Absolute Journey-initiated cancellations.

2.7. Any additional services requested after the reservation (such as upgrades, extra nights, or excursions) must be paid in full at the time of booking confirmation and are non-refundable, subject to the same discretion rules in Clause 2.6.

2.8. Payments may be made using any payment methods currently accepted and listed on Absolute Journey’s website or booking platform, including but not limited to credit/debit cards, bank transfers, digital wallets, and UPI. Absolute Journey reserves the right to update or modify the list of accepted payment methods at any time without prior notice.

2.9. Transactions will appear on credit card statements or bank statements under the name ______________________. Guests are responsible for recognizing these charges and should contact Absolute Journey directly with any questions prior to initiating a dispute with their bank.

2.10. Absolute Journey partners with authorized third-party payment aggregators to securely process all electronic transactions. By submitting payment information, you authorize Absolute Journey and its designated payment aggregator to collect, process, and remit funds on your behalf. The payment aggregator’s terms of service and privacy policy will apply to the processing of your payment details.

2.11. All payments made through our platform may be subject to security measures as deemed necessary to protect your data and prevent unauthorized transactions. By completing a payment, you authorize the use of these security measures.

2.12. All prices and payments are quoted and accepted in INR only. Guests using foreign currency cards acknowledge that any currency conversion is for reference only, and Absolute Journey will process all payments and refunds in INR. Absolute Journey is not responsible for differences arising from exchange rate fluctuations or any bank/transaction fees related to currency conversion.

2.13. Any additional services requested after the reservation (such as upgrades, extra nights, or excursions) must be paid for in full at the time of booking confirmation and are non-refundable.

2.14. For the purpose of clarity, Guests authorize Absolute Journey to:

2.14.1. Process payments using provided payment information.

2.14.2. Store encrypted payment details securely for booking administration.

2.14.3. Process refunds to the original payment method within 60 days of approval, solely at the discretion of Absolute Journey, and only where permitted under Supplier policies or in the event of Absolute Journey-initiated cancellations.

2.14.4. Implement additional fraud prevention measures as necessary.

3. CANCELLATIONS AND CHANGES

3.1. Cancellations by Guests are not permitted. Any attempt by a Guest to cancel a Booking, including via written communication to Absolute Journey, will be treated as a request and governed entirely by the provisions of Clause 2.

3.2. If Absolute Journey cancels a booking due to insufficient participants, force majeure events or operational reasons, Guests may elect either (a) a full refund of all monies paid or (b) a travel credit equal to 100% of payments made, which is valid for 12 months from the date of issue. The travel credit is non-transferable and must be redeemed within the validity period toward future tours offered by Absolute Journey. No cash refunds will be provided for unused credits after expiry. These remedies shall be the sole and exclusive remedies available to the Guest, and Absolute Journey shall not be liable for any other compensation or damages arising from such cancellation.

3.3. Requests by Guests to modify any aspect of a Booking (including but not limited to travel dates, departure city, or room type) are subject to availability and confirmation by Absolute Journey. Any additional costs arising from such changes, including administrative fees and fees levied by third-party Suppliers, must be paid in full at the time the change is approved. Change fees and conditions may vary depending on the nature of the Journey, type of change requested, and policies of the relevant Suppliers. Refunds for any reduction in costs will not be issued, unless expressly permitted by Absolute Journey at its sole discretion.

3.4. Rooms are generally booked and priced based on the intended occupancy, typically for two or more Guests per room. In the event that one or more travelling companions cancel prior to departure, and the remaining Guest elects to continue with the Journey, the remaining Guest must pay the applicable single-occupancy supplement as specified in their Booking Confirmation. The single-occupancy supplement becomes due immediately upon Absolute Journey receiving notice of a Guest’s cancellation and informing the remaining Guest of the applicable supplement. No refunds will be issued for partially used shared accommodation or for the absent Guest(s), and the remaining Guest shall bear the cost for maintaining the reserved accommodation.

4. TRAVEL DOCUMENTATION AND COMPLIANCE

4.1. Guests are solely responsible for obtaining and carrying valid travel documents including passports, visas, permits, health certificates, and any other documentation required for the Journey.

4.2. Passports must be valid for a minimum of six (6) months beyond the scheduled return date and must have sufficient blank pages for entry and exit stamps.

4.3. Absolute Journey provides general information and guidance on documentation and visa requirements but does not guarantee the accuracy or completeness of such information and assumes no responsibility for any Guest’s failure to obtain the necessary documents, including visas.

4.4. Visa application services and any other additional documentation assistance are offered as optional additional services and are subject to separate commercial terms and charges that must be accepted by the Guest.

4.5. Guests acknowledge that failure to obtain or carry valid documentation may result in denied boarding, disembarkation, or refusal of entry; Absolute Journey will not be liable for any resulting costs, penalties, or lost travel time.

4.6. Guests agree to comply with all government, supplier, and service provider requirements for travel documentation and health regulations.

4.7. Absolute Journey reserves the right to cancel or refuse participation to any Guest who fails to comply with these documentation requirements, without liability or refund.

5. HEALTH, FITNESS TO TRAVEL, AND SPECIAL NEEDS

5.1. Guests warrant and declare in writing that they are in good health and have the physical fitness required for participation in the Journey, which may include walking, hiking, or other physical activities.

5.2. Guests with pre-existing medical conditions or disabilities must inform Absolute Journey at the time of booking and provide certifications or medical clearance as requested.

5.3. Absolute Journey reserves the right to require a doctor’s certificate verifying fitness to travel before final confirmation.

5.4. If Absolute Journey or its tour personnel determine that a Guest’s health condition poses a risk to themselves or others, Absolute Journey reserves the right to cancel the Guest’s participation without refund and without any liability. Guests must disclose all relevant health information and comply with any mandated health protocols. Failure to disclose such information or to comply with required health measures may result in denied boarding, quarantine, or removal from the Journey, all without refund or liability to Absolute Journey.

5.5. Guests with special needs requiring reasonable accommodations must notify Absolute Journey promptly to allow for suitable arrangements. Availability of accommodations cannot be guaranteed.

5.6. Pregnant Guests must disclose their pregnancy status at the time of booking. Participation in certain Journeys may be restricted depending on the stage of pregnancy. Absolute Journey may require the Guest to provide a medical certificate confirming fitness to participate in the journey and, where applicable, a fitness-to-fly certificate from a qualified medical professional. Guests acknowledge and accept that failure to provide such documentation may result in denial of participation, and Absolute Journey shall not be liable for any costs, losses, or damages arising from such restrictions.

5.7. Absolute Journey is not liable for any injury, illness, or medical condition arising from participation in the Journey or from a Guest’s failure to disclose relevant health information.

5.8. Guests must disclose their COVID-19 vaccination status and comply with all applicable governmental health mandates and travel protocols related to communicable diseases, including but not limited to COVID-19. This includes providing valid proof of vaccination or negative test results as required for international or domestic travel to and from destinations included in the Journey.

5.9. Guests acknowledge that health and travel regulations may change rapidly and agree to comply with any updated requirements communicated by Absolute Journey, governments, airlines, or other relevant authorities.

6. TRAVEL INSURANCE

6.1. All Guests are required to obtain and maintain comprehensive travel insurance prior to the Booking, covering, at a minimum, trip cancellation or interruption (for any reason), medical emergencies, emergency evacuation, loss or damage to baggage, and personal liability.

6.2. The insurance policy must be valid for the full duration of the Journey and comply with any minimum coverage requirements communicated by Absolute Journey at the time of Booking.

6.3. Guests must provide proof of valid travel insurance to Absolute Journey prior to the final payment deadline or within any other timeframe specified in the Booking Confirmation.

6.4. Failure to obtain or provide proof of adequate travel insurance shall be deemed a breach of these Terms & Conditions, and Absolute Journey may cancel the Booking without any liability or obligation to refund any payments made.

6.5. Absolute Journey shall not be responsible for any costs, losses, damages, or expenses incurred by Guests arising from the absence, inadequacy, or limitations of their travel insurance.

6.6. Guests remain solely responsible for understanding the scope, limitations, exclusions, and claims process related to their chosen insurance policy.

7. ITINERARY CHANGES AND MODIFICATIONS

7.1. Absolute Journey reserves the right to alter or modify the Journey itinerary, accommodations, transportation, and included activities at any time for reasons including but not limited to operational requirements, safety concerns, weather conditions, supplier availability, and force majeure events.

7.2. Such modifications may include changes in the order or sequence of services, substitutions of hotels or transport providers, or alternative sightseeing options that provide an equivalent or, where reasonably possible, superior experience. Absolute Journey shall make reasonable efforts to ensure that any substitutions are of comparable quality but shall not be liable for minor differences.

7.3. Guests acknowledge and accept that reasonable changes made in good faith and without prior notice do not constitute a breach of contract and do not entitle Guests to refunds or compensation.

7.4. In case of significant itinerary changes or cancellations by Absolute Journey, Guests will be notified as soon as practicable and offered options set out in Clause 3 herein.

7.5. Absolute Journey is not liable for delays, additional expenses, or losses incurred due to itinerary changes beyond its reasonable control.

8. LIABILITY AND DISCLAIMER

8.1. AJ acts solely as a tour operator and booking intermediary. All service providers and suppliers engaged by AJ, including but not limited to airlines, hotels, transport operators, guides, excursion operators, and activity providers, are independent contractors and not employees, agents, or representatives of AJ.

8.2. AJ shall not be liable for any acts, errors, omissions, representations, warranties, or negligence of such providers or suppliers, including without limitation liability for:

8.2.1. Personal injury, illness, accident, or death;

8.2.2. Property damage, loss, or theft;

8.2.3. Delay, irregularity, overbooking, or cancellation;

8.2.4. Changes to schedules or itineraries;

8.2.5. Any other damages or expenses, whether direct, indirect, incidental, consequential, special, or punitive.

8.3. AJ shall have no responsibility and will make no refund in the event of delay, cancellation, schedule change, cessation of operations, labour dispute, strike, government action, war, terrorism, disease, quarantine, weather, or other Force Majeure Events as defined in Clause 1.7, except where otherwise required by applicable law.

8.4. The inclusion or offering of any service or product by AJ does not constitute an endorsement or recommendation. Any claims, complaints, or disputes concerning such services or products must be made directly against the respective service providers, and AJ shall have no liability in connection therewith.

8.5. To the maximum extent permitted by law, AJ disclaims all warranties and liabilities arising from or related to products and services provided by independent providers. Guests agree to hold AJ harmless and release it from any liability arising from acts, errors, negligence, or omissions of such providers.

8.6. Guests agree to indemnify, defend, and hold harmless AJ, its employees, agents, and affiliates from all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to their participation in the Journey or breach of these Terms & Conditions. This indemnity does not extend to losses caused solely by AJ’s gross negligence or wilful misconduct.

9. WARRANTIES

9.1. To the fullest extent permitted by law, and without limiting the general disclaimers set forth in these Terms & Conditions, AJ makes no warranty of any kind regarding its website, booking platform, brochures, itineraries, promotional content, or marketing materials, all of which are provided strictly on an “as is” and “as available” basis.

9.2. AJ does not warrant or guarantee the accuracy, completeness, currency, or reliability of any information, content, images, or data made available on or through its website, brochures, or marketing materials, much of which may be provided by independent service providers or suppliers.

9.3. AJ expressly disclaims all warranties and conditions, whether express, implied, statutory, or otherwise, including (without limitation):

9.3.1. implied warranties of merchantability,

9.3.2. fitness for a particular purpose,

9.3.3. non-infringement, and

9.3.4. any warranties arising from a course of dealing, usage, or trade practice.

9.4. AJ does not warrant that its website, servers, or any emails sent by or on behalf of AJ will be uninterrupted, error-free, or free from viruses, malware, or other harmful components.

10. TRAVEL CONDUCT AND TERMINATION

10.1. Guests agree to behave in a respectful, lawful, and considerate manner towards Absolute Journey staff, service providers, fellow travellers, and the local communities visited.

10.2. Prohibited conduct includes but is not limited to:

10.2.1. Harassment, discrimination, or abusive behaviour

10.2.2. Theft, vandalism, or destruction of property

10.2.3. Excessive intoxication or substance abuse

10.2.4. non-compliance with local laws, customs, or safety instructions

10.2.5. Any actions that may endanger self or others or disrupt the Journey experience

10.3. Absolute Journey reserves the right to terminate the participation of any Guest who engages in prohibited conduct or who poses a safety or security risk. In such cases, AJ may require immediate departure from the Journey at the Guest’s expense. No refund or compensation will be payable for termination under this clause, and Guests remain liable for any additional costs incurred due to such termination.

10.4. Guests should respect environmental and cultural sensitivities, including restrictions on photography, wildlife interaction, and protected areas.

10.5. Absolute Journey reserves the right to exclude Guests from specific activities or excursions if deemed unsafe or inappropriate by AJ or service providers.

10.6. Any confiscation of personal belongings or refusal of entry by government or security authorities resulting from Guest misconduct is the sole responsibility of the Guest.

10.7. Absolute Journey is not liable for any losses or damages arising from termination due to Guest misconduct.

11. INTELLECTUAL PROPERTY RIGHTS

11.1. All intellectual property rights in and to Absolute Journey’s (“AJ”) website, booking platform, itineraries, brochures, promotional materials, graphics, photographs, videos, logos, text, software, and all other content or materials created, commissioned, or provided by AJ in connection with its Journeys (collectively, “Materials”) are owned by or licensed to AJ. These rights are protected under applicable Indian laws, including but not limited to the Indian Copyright Act, 1957, Trade Marks Act, 1999, and Designs Act, 2000. 

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11.2. AJ grants Guests a limited, revocable, non-exclusive, non-transferable license to access and use the Materials solely for personal, non-commercial purposes related to their booking or Journey. Guests may not reproduce, distribute, publicly display, adapt, transmit, modify, or otherwise exploit the Materials without AJ’s prior written consent.

11.3. Guests may take their own photographs or videos during the Journey for personal, non-commercial use. However:

11.3.1. Any photographs, videos, or content featuring AJ-owned Materials, itineraries, or promotional content may not be shared publicly without AJ’s prior written consent. 

11.3.2. Any photographs, videos, or content showing accommodations, activity sites, event spaces, or other facilities provided or arranged by vendors for the exclusive use of the Journey (collectively, “Vendor Facilities”) must not be shared publicly or used for commercial purposes without the express written permission of Absolute Journey and the respective vendor, if such sharing or use is expressly prohibited.

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11.4. Guests shall not remove, alter, or obscure any copyright, trademark, patent, or other proprietary rights notices embedded in or accompanying the Materials.

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11.5. Any feedback, suggestions, ideas, or materials provided by Guests relating to AJ’s services, itineraries, or Materials shall be considered non-confidential. AJ may use, reproduce, adapt, or otherwise incorporate such feedback or materials in any manner it deems appropriate, without any obligation to compensate or credit the Guest.

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11.6. Guests shall not use, copy, distribute, or exploit any of AJ’s intellectual property, including but not limited to trademarks, trade names, logos, service marks, domain names, Materials, or other proprietary indicia, without AJ’s prior written permission. Any such unauthorized use constitutes infringement and may give rise to civil and/or criminal proceedings under applicable Indian laws and, where applicable, laws of other jurisdictions where AJ has established rights.

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11.7. To the fullest extent permitted by law, AJ expressly reserves and retains all rights not expressly granted herein, including but not limited to all rights to enforce its intellectual property rights in India and other jurisdictions where protection is available.

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11.8. This clause shall survive the termination or expiration of the Guest’s booking or Journey.

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12. CONFIDENTIALITY, NON-DISPARAGEMENT AND NON-SOLICITATION

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12.1. Both Absolute Journey and Guests agree to keep confidential any non-public, proprietary, or sensitive information disclosed during the booking process, Journey participation, or related communications, and to continue such confidentiality even after completion of the Journey, in connection with the Journey (“Confidential Information”).

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12.2. Confidential Information includes but is not limited to business strategies, pricing, customer data, trade secrets, operational procedures, supplier and vendor information, financial data, marketing plans, personal information protected under applicable data protection laws, and any other non-public, proprietary, or sensitive information disclosed or accessed in connection with the booking process, Journey participation, or related communications.

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12.3. Neither party shall disclose Confidential Information to any third party except as required by law, regulation, or with the prior written consent of the other party.

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12.4. Guests agree not to make any public or private statements, written or oral, that disparage  AJ, its affiliates, suppliers, vendors, properties, or personnel involved in the Journey.

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12.5. Guests shall not, during the Journey or for a period of 12 months thereafter, directly or indirectly solicit, engage, or enter into business arrangements with any vendor, property, or service provider introduced by AJ, without prior written consent from AJ.

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12.6. AJ may disclose Confidential Information to its employees, agents, independent contractors, or service providers on a need-to-know basis, provided such parties are bound by confidentiality obligations no less restrictive than those contained herein.

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12.7. Breach of this confidentiality provision by either party may cause irreparable harm and entitle the non-breaching party to seek injunctive or equitable relief in addition to any other remedies available at law or equity.

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12.8. These obligations supplement and do not limit the intellectual property and conditions of use set out in Clause 11.

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13. FORCE MAJEURE

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13.1. Neither Absolute Journey nor Guests shall be liable or deemed to be in breach of these Terms & Conditions for any failure or delay in performance resulting from circumstances beyond their reasonable control, including but not limited to Force Majeure Events as defined in Clause 1.

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13.2. In the event of a Force Majeure Event, AJ reserves the right to cancel, reschedule, or modify any Journey or related services without liability to Guests. Any cancellation under such circumstances shall be governed in accordance with Clause 3.5.

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13.3. AJ shall make reasonable efforts to inform Guests promptly of any Force Majeure related changes once it becomes aware of the situation.

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13.4. Force Majeure Events do not entitle Guests to any additional compensation, damages, or claims beyond the remedies stated herein.

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13.5. This clause shall not limit any statutory rights of cancellation or refund that Guests may be entitled to under applicable Indian law.

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14. DATA PRIVACY AND PROTECTION 

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14.1. Absolute Journey collects and processes personal data provided by Guests (including but not limited to passport information, contact details, payment information, health or dietary information where applicable) solely for the purposes of arranging and administering travel services, ensuring compliance with legal obligations, maintaining safety and quality during the Journey, and fulfilling obligations under applicable data protection laws.

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14.2. Absolute Journey acts as a data fiduciary or data controller and commits to collecting and processing personal data only on lawful, fair, and transparent grounds, with clear, specific, and legitimate purposes in compliance with applicable data protection laws worldwide.

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14.3. Personal data may be shared with trusted third-party service providers and suppliers solely to the extent necessary to fulfil the booking and deliver services. Such third parties are responsible for their own compliance with applicable data protection and privacy laws.

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14.4. Absolute Journey implements reasonable technical, organizational, and administrative safeguards to protect personal data against unauthorized access, loss, misuse, or disclosure in accordance with applicable data protection laws, including internationally recognized standards.

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14.5. Guests consent to Absolute Journey collecting, processing, transferring, and storing their personal data, including cross-border transfers, in jurisdictions that may have differing data protection standards, provided that Absolute Journey implements adequate safeguards to ensure the personal data is protected with a level of security equivalent to or exceeding applicable legal requirements.

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14.6. Guests have rights under applicable data protection laws, including but not limited to rights of access, correction, erasure, data portability, and grievance redress. Requests regarding personal data can be submitted as described in Absolute Journey’s full Privacy Policy.

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14.7. Absolute Journey shall notify Guests of any data breaches as required by applicable law and provide appropriate remedies.

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14.8. Guests are encouraged to review Absolute Journey’s full Privacy Policy, available on its official website and accessible here https://www.theabsolutejourney.com/privacy-policy, which sets forth detailed information about data processing and protection.

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15.  GOVERNING LAW AND DISPUTE RESOLUTION 

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15.1. These Terms & Conditions, and any disputes or claims arising out of or relating to the booking or participation in a trip, shall be governed by and construed in accordance with the laws of India.

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15.2. In the event of any dispute arising out of or relating to these Terms & Conditions, the Guest and Absolute Journey shall first make a good faith effort to resolve the dispute through informal discussions. If the dispute is not resolved through such discussions within a reasonable period, the parties shall make a good faith effort to resolve the dispute through mediation before the Bengaluru Mediation Centre, as soon as reasonably practicable. If mediation does not result in a resolution, either party may pursue legal remedies in the courts at Bengaluru, Karnataka, which shall have exclusive jurisdiction over all such disputes or claims. 

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15.3. Nothing in this clause shall restrict Absolute Journey’s right to seek interim relief or enforcement of rights in any competent jurisdiction as permitted under law.